Hmmm, if they think the UK's Parliament website is bad, they should check out the unavigable House of Representatives website, or the web site for the US Senate. They seem to be good for giving basic information about how to contact your Representative / Senator (although I doubt that the e-mail reaches them directly except in a very few cases), and to give a schedule of what's going on, but they aren't very interactive or educational.
I do think it's interesting however, that Governments are now being viewed and criticized for the quality of their internet presence as well as their physical presence. The Web has certainly changed the playing field and requires Governments to be more immediate, more virtual, and more accessible to the public and its constituents.
